Step 1 of 5 - About the payer

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Privacy Policy *

Chesterfield Borough Council is committed to protecting your privacy when you use our services. We will process your personal data for the purpose of administering Council Tax.

The Council may share your information with other public bodies/agencies where it has a statutory requirement, legal obligation or power to do so. This may include sharing information for crime and taxation purposes, such as fraud prevention.

If you require more information regarding the processing of your personal information and details of the rights you have under data protection law please go to www.chesterfield.gov.uk/privacy or alternatively telephone the customer services team on 01246 345 345.

Contact Information

If you have any general queries you can contact us using the following details;

Email: enquiries@chesterfield.gov.uk

Phone: 01246 345345

Or by writing to the following address:

Revenues Manager, Chesterfield Borough Council, Town Hall, Rose Hill, Chesterfield, S40 1LP

Secure website

Direct Debit Instructions can now be set up online.

We value your privacy and security so all interactions with Council use 256-bit encryption to protect your personal details when they are transmitted over the Internet.

All the normal Direct Debit safeguards and guarantees apply when you set up an instruction online. No changes in the amount, date or frequency of a payment can be made without notifying you at least 10 working days in advance of your account being debited. In the event of any error, you are entitled to an immediate refund from your Bank or Building Society. You have the right to cancel a Direct Debit Instruction at any time simply by writing to your Bank or Building Society, and sending a copy of the letter to us.